Shipping policy



Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders may not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you if there are any significant delays.


Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (if available): 2–5 business days

  • International Shipping (if available): 7–21 business days

Delivery times are estimates and may vary depending on location and carrier delays.


Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.


Shipping Locations

If you are unsure whether we ship to your location, please contact us before placing your order.


Delays & Issues

We are not responsible for delays caused by:

  • Carrier delays

  • Weather conditions

  • Customs processing (for international orders)

  • Incorrect shipping information provided at checkout

If your order is significantly delayed, please contact us and we will assist you.


Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier but reported lost or stolen. If this happens, please contact the shipping carrier first.

However, we will do our best to help resolve the issue.


Incorrect Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately so we can try to update it before shipment.


Contact Us

If you have any questions about shipping or your order, please contact us:

Email: support@kindlymade.us